5D Mark II EOS utility software

[koenmalfait]

Hi all,

Having trouble connecting my mark II to my macbook.

All forums and tutorials tell me to install the EOS utility software but when I look at software download from the Canon site, it's not there for download. Should I download the one for Mark III?

k

[jrhoffman75]

Since you are using Big Sur, did you grant privileges to EOSU?

Go to Security & Privacy->Privacy->Files and Folders and see if EOS Utility is there and checkmarked.

[koenmalfait]

Its not there, how can I add it?

k

[jrhoffman75]

I would suggest that:

1. Go to the support page for the Canon 1D X Mark III for Catalina. 

2. Download and install EOS Utility 3.13.10. 

3. Follow any prompts. 

4. Go to security page and see if permissions there. 

That's all I can offer. 

[koenmalfait]

Thanks. tried those things but no luck.

Which makes me think its the USB socket of the camera.

Asked for a quote to fix it.

Thank you for all the help.