04-23-2018 02:53 PM
I have a Rebel T6 kit, just received from Amazon, purchased along with a 128GB Ultra SanDisk SDXC 10 card.
When I put the card in the camera, the display says, "no card in camera." Everything I've read says the camera works with 128GB cards.
However, a 16GB SDXC 10 card works just fine in the T6. And the 128 card works fine in Canon PowerShot G16, but not the T6.
--- AND ---
This is the second T6 camera, after we returned the first one with the same problem. Was on phone support for that one, and the advice was to return the camera.
What's going on?
04-24-2018 09:09 PM
It didn't recognize a new, unformatted 128GB card.
04-24-2018 10:01 PM
When you were on the phone with Canon support... did their camera recognize a 128GB card?
04-24-2018 11:22 PM
As previously stated, the rep confirmed that a 128GB card is supposed to work, but did not locate a body and try a 128GB card.
Update: A co-worker has a T5, the 128GB card worked fine.
Also, looking like a certain hardware issue as the camera cannot record more than 50+/- seconds of video unless it's 1280x720 30fps without audio, to an 8GB card that was used in the T5 to record full HD without issues.
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