Refurbished RF24-105mm F4 L IS USM has wobbly barrel

[Teacherbytes]

I recently purchased a used RF 24-105mm f4 L lens and the barrel is a bit wobbly. Is this normal or should I be concerned? I have never had this happen with my other zoom lenses. 

[Waddizzle]

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@Teacherbytes wrote:

I recently purchased a used RF 24-105mm f4 L lens and the barrel is a bit wobbly. Is this normal or should I be concerned? I have never had this happen with my other zoom lenses. 

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If by wobbly you mean the lens does not move in a straight line, then a wobbly barrel is not normal.  

Your subject line says “refurbished”, your posts says “used.”  There are major differences between used, refurbished, and renewed.

[Teacherbytes]

First, the barrel does appear to move straight, but the photos are in focus. Second, the lens is used from KEH.

[Teacherbytes]

The barrel is loose and rattles.

[March411]

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@Teacherbytes wrote:

The barrel is loose and rattles.

 Well that is not normal or proper, the barrel should not be loose or rattle. Personally, if there is still time based on their policy I would contact KEH and attempt to exchange the lens.

[ebiggs1]

"Your subject line says “refurbished”, your posts says “used.”  There are major differences between used, refurbished, and renewed."

Yes there is, totally. A refurb comes from Canon. KEH simply looks a lens over and puts a rating on it. But they sell it basically they way they get it. I would return it.

[justadude]

It's better to buy a refurb from Canon than a used lens.  Refurbs are looked over closely, repaired if needed, and is as good as new.

[Teacherbytes]

I sent the lens back but I heard loose barrels are a problem with the RF 24-105 mm f4 L lens. I’m now thinking of waiting and getting a RF 70-200mm f2.8 L. My current RF 24-105 mm STM lens is doing great along with my 14-35 mm f4 L and 50 mm f1.8 nifty fifty.