RF100-500mm : Cannot register this product.

[savagecole57]

I just received my lens today and came other register.  I've tried loads of ways to find the product on the registration section and it can't be found.   Is there a tip or a site bug?  

It looks like this was an old problem in 2022, but what gives?

Thanks in advance for help.

[shadowsports · Accepted solution]

Hi,

I just checked.  The lens is there and can be registered.  

Type this:

RF100-500mm F4.5-7.1 L IS USM

It comes right up. No problems.  

[savagecole57]

Thank you!  Worked like a charm.

[shadowsports]

Thank you. Appreciate your feedback. Enjoy the lens, it's one of my favorites!!