Canon Community

Liondog · ‎11-19-2023

I have recently switched from the 7D Mk ll to the R7 and purchased the mount adaptor ring. My Sigma 150-600mm works fine as did the Canon EF 70-200 1:2.8 L IS ll USM lens when I started playing with the camera. Picked up the camera again today and the 70-200 will not focus. I have updated the firmwear on the camera and reset to factory settings without success. Any suggestions beyond buying a new lens?

shadowsports · ‎11-20-2023

Greetings ,

I'm glad John asked that question. It clarifies this for me. Thanks to Demetrius for answering . The RF 24-240 is an example of this.

~Rick
Bay Area - CA

~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

shadowsports · ‎11-20-2023

Hi LionDog,

I think its time to contact support for a lens inspection as John suggested earlier.

~Rick
Bay Area - CA

~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

Canon Community

New R7 owner - issue with EF 70-200mm 1:2.8 L IS ll USM lens