Are these screw on "lenses" don't use them. This will cause the AF system not to work correctly. If you want to do macro work. Look into a dedicated macro lens. Such as the EF-S 60mm F/2.8 Macro USM lens. Or the EF-S 35mm F/2.8 Macro IS STM lens. The high-end EF 100mm F/2.8L Macro IS USM lens. Or the cheaper non-L EF 100mm F/2.8 USM lens. Canon offers more dedicated macro lenses.
So that the Community can help you better, we need to know exactly which macro lens model(s) you're using on your EOS Rebel SL3. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
Sounds like you might have purchased one of those camera "Kits". Like the ones sold on Amazon or eBay. There is no way to sugar coat this but the kits a junk. Total junk. You have a nice camera in the SL3 so you need to now buy a real Canon macro lens. It will be a completely different lens than mounts directly to the camera body.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM