Damaged af for the lens if camera?

[I_ask_questions]

 

I was taking photos today and usually i have clean not kinda out of focus photos but today was different. i was looking at my photos and realized one of my photos are kinda out of focus so i reaserch it and found out my lens af cpu could be damaged so i look at my lens and i find this big streak going through each one.and was wonder If this was normal.

[shadowsports · Accepted solution]

Greetings ,

As you can see we both started asking the same questions.  This condition is not a normal occurrence and this lens does appear to have seen some neglect or abuse.  

If returning the lens is an option I would pursue that.  If not, the lens can likely be repaired by Canon.  Start by registering the lens in your My Canon account.  From there, you can initiate a repair request.

[normadel · Accepted solution]

No, not ANY camera shop. Some have repair facilities, others could recommend repair services or ship it out for you. Parts availability is a question. You ought to find out if Sigma has a repair service, like Canon does for their products. They could quote you on cost. The lens may or may not be worth repairing, versus buying another one from a good used equipment dealer, like KEH.com, MPB.com, or UsedPhotoPro.com. They give warranties.

[ebiggs1]

" If damaged, the lens will remain unreliable until it's addressed."

Absolutely, and may not be reliable even if they are not physically dented or gouged out.