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Canon autofocus on A+ mode taking too long at various zoom levels - Canon R7 + RFS 18-150 STM

deepakpallam
Apprentice

Yesterday I was trying to take pictures with Canon R7 + RFS 18-150 STM lens and found that auto focus struggles at different zoom levels. It works fine when there is no zoom ( 18 mm ) or full zoom ( 150 mm ) but struggles to focus when i use any focal length in between for the same subject. This is around noon so there is plenty of light and it's in  in A+ mode.

When i press the shutter button it basically hangs sometimes before focusing or doesn't even respond sometimes. Is this a mechanical issue or a software issue. Camera and lens are almost brand new.

Camera Firmware version: 1.4.0

Lens Firmware version: 1.0.0

It seems to be fine now after I did a factory reset but I am not sure why it happened and if it would again in the future .

1 REPLY 1

kvbarkley
VIP
VIP

How much light was there?

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