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Autofocus not working. (18-55mm lens)

marcosochoa
Apprentice

Hello,

 

The autofocus on my Canon 18-55mm is malfunctioning and I'm afraid it may be broken.

All the internet research I've done points to issues electronic, but I believe this to be mechanical simply because of the noise it makes. With the lens set to AF, it does nothing, but makes a slight whirring sounds as if the camera is trying to, but can't focus the lens. In MF, turning the focus ring makes soft clicking sounds.

The autofocus works fine on the other lens I have.

The lens has not been dropped. I take really, REALY good care of my stuff!  Any other recommendations or bits of advice are much appreciated!

1 ACCEPTED SOLUTION

Julius
Rising Star

Hi marcosochoa!

 

amphoto1 makes some very valid points, and it does sound like it could  be the motor in the lens. We have found that sometimes we're able to remedy this without a costly repair, but it is a multi-stepped process.

 

Try this:

  1. Take the lens off of your camera.
  2. Put the lens in MF mode.
  3. Twist the FOCUS ring (the tip of the lens) all the way to one side (extend it). You may hear a click noise or two, this is good, but don't FORCE the lens.
  4. Twist the FOCUS ring all the way to the opposite side (retract it). Again, you may hear a couple of clicking noises. What we hope is happening is the focusing motor being put back into its proper place.
  5. Put the lens back on the camera.
  6. Put the lens in AF mode.
  7. Turn the camera on.
  8. Put the camera in AUTO or P mode.
  9. Take a test photo.
  10. Profit.

Hopefully this solves your problems, and you never have to worry about it again! With my personal lenses that are not USM or STM, I always store and transport them with the AF/MF switch in the MF position. This disengages the focusing motor and prevents any accidental damage to the auto focusing motor.

 

If this didn't solve your problem, please feel free to click HERE to contact us for additional troubleshooting, and explore other options that might be available to you.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

View solution in original post

93 REPLIES 93

Human
Apprentice

This technique did not work for my Quantaray 28-90mm zoom. I twisted, and pulled as hard as I dared, given the lens' totally plastic construction, but never felt a click. I've got two older Canon bodies, a 3Ti and an SXi, and the lens just makes noise on the T3i, while on the SXi, it will try to autofocus once or twice, sometimes even successfully, before giving up and making noise. Fortunately, I've got four other Canon EF mount lenses that work just fine, so I can drop this one in a drawer and not lose any sleep over it. Sometimes you've just got to say it is what it is and move on.

kvbarkley
VIP
VIP

This fix is only for the Canon lens, other lenses may be made differently. If it works on some cameras, but not others, this was not your problem, anyway.

With all due respect, this IS my problem. I am experiencing exactly these symptoms, just with a different lens. I am fully aware that the Quantaray lens in question was made by Sigma and not by Canon, but after reading this thread I felt I had nothing to lose by giving it a try, especially as I had already acquired another lens to replace it . I was merely reporting my results, or lack thereof.  No need to be snippy and unwelcoming.

 

Sorry, I did not catch that the lens did not work on all the bodies you tried, though it does seem to have different symptoms with different bodies.

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