02-06-2020 04:59 PM
Solved! Go to Solution.
02-07-2020 10:09 AM
Although you did a no-no, I don't think the lens was working properly when you got it. I think a return is completely advised.
These low cost ef-s lenses are not built like the pro level "L" series is. It makes a person buying used to use caution and try before you buy.
02-06-2020 07:52 PM
If you call Canon support at 1-800-OK-CANON they can walk you through this.
02-07-2020 10:09 AM
Although you did a no-no, I don't think the lens was working properly when you got it. I think a return is completely advised.
These low cost ef-s lenses are not built like the pro level "L" series is. It makes a person buying used to use caution and try before you buy.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.