Has anyone had an issue with small metal plate coming off top of tripod collar flange? I was out in field one day this summer and did not realize it could pop off. I thought flange was one solid piece but now I know it is not. Cannot seem to make headway with Canon online support. I initially filled out a repair form and received a reply back that it was going to cost several hundred dollars to replace the flange cover. CRAZY!!! I previously owned the version 1 and never had issue with any physical defects.
Hello. can you post a photo of the area where the part is missing?
If you mean the circled part it doesn't look like it is available as a separate piece.
eBay has one for $140. You could get a third-party foot for a lot less.
The tripod collars on Super Zooms are valued like gold bars. These are something you hope you'll never lose or will need to be repaired/replaced.
B&H has 3rd party replacements if the cost of an OEM replacement cannot be justified. Stay away from anything plastic.
Bay Area - CA
~R5 C (184.108.40.206) ~RF Trinity, ~RF 100~400, +Canon Control Ring~6D2 (v1.1.1) Retiring ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It