10-07-2013 02:33 AM
Hey, new guy here. Non tech person. Need help. I bought a canon mg3122 about 9 months ago. Used it with a usb cable and my old laptop. Worked great. I recently purchased a Samsung 3 tablet 10.1 wifi enabled.I have a wireless router from my cable company. The tablet runs great on the wifi. I want to print wireless. I downloaded the canon mobile app for andriod from the google play store.When I run it I get a window for detect printer.It wont detect my printer.i go to manual seledt and it asks for iP address or fqad? I misplaced the cd that came with the printer. What do I do? All help would be great. Thanks, Scott
10-10-2013 05:11 PM
The Canon Mobile Printing app that you have downloaded is only meant for use with our latest imageCLASS and imageRUNNER laser printers. It cannot be used with our PIXMA series printers.
To print from your Android device with the MG3122, please download our Easy PhotoPrint app. This will allow you to print photos from the tablet. However, documents or emails would have to be printed from a standard Windows or Mac OSX computer.
If you need additional assistance, please contact us at 1-800-OK-CANON.
12-06-2013 02:29 AM
I've searched the internet and this forum for more information relative to the OPs question.
However, I do have a new imageRunner mf4890dw printer that I cannot figure out what the mobile printing app is asking for to connect to my new printer. THere are two options when the "Canon Devices" tab is selected. One is using a QR Code, which I cannot find anywhere, and the second is manually entering a "Connection Code" and a "security code."
Would you please walk me through the information I need to be able to complete this app install and allow connection to the printer?
I do have the printer set up on wifi already and prints fine from my desktop. I appreciate your help in furthering this setup process for me.
06-12-2014 11:18 PM
I have the same issue like hoppyumr, can not find where is the QR code or the connection code and security code. Anyone? Thx!
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 18.104.22.168
PowerShot SX420 IS - Version 22.214.171.124
PowerShot 620 HS - Version 126.96.36.199
PowerShot SX720 HS - Version 188.8.131.52
PowerShot G1X Mark III - Version 184.108.40.206
PowerShot G7X Mark II - Version 220.127.116.11
PowerShot G9X Mark II - Version 18.104.22.168
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.