06-11-2017 07:52 PM
I have a new router which I have connected my canon MG5200 wirelless to without a problem. the problem is I have a "Default Error" showing on my computer keeping me from printing.
Hope you can help
Solved! Go to Solution.
06-16-2017 05:25 PM
Hello!
PIXMA MG5200 is the series number, not the model number! You should see the exact model number on the front of the printer, bottom left corner. We think it might be the MG5220. Once you find this please let us know the model number if you still can't find it on the support list!
Thanks!
06-12-2017 06:47 AM
Hi maginow1,
What version of Windows (or Mac OS X) is installed on your computer?
06-16-2017 02:44 PM
Windows 10
06-16-2017 03:41 PM
maginow1,
Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
06-12-2017 10:35 AM
06-12-2017 11:22 AM - last edited on 06-12-2017 11:24 AM by Danny
Hello.
Try reinstalling the drivers to see if this will help. Visit www.usa.canon.com to download the latest drivers.
If you continue to have difficulties, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
06-15-2017 07:30 PM
06-16-2017 05:17 PM
My printer is not on Canon list
06-16-2017 05:25 PM
Hello!
PIXMA MG5200 is the series number, not the model number! You should see the exact model number on the front of the printer, bottom left corner. We think it might be the MG5220. Once you find this please let us know the model number if you still can't find it on the support list!
Thanks!
06-15-2017 07:26 PM
I uninstalled printer-reinstalled checked to install new printer driver - It installed same driver. Says the best driver is already installed.
I found more info
Version:1.0 StartHTML:000000250 EndHTML:000007003 StartFragment:000006078 EndFragment:000006953 StartSelection:000006078 EndSelection:000006949 SourceURL:http://www.devicedriverfinder.com/blog/device-drivers/false-positives-in-driver-updatesFalse Positives in Driver Updates | DeviceDriverFinder.com
July 19th, 2010
Programs that automatically update device drives on your system need to match the hardware in your system with the devices in their database. Once a match is found, they check the driver version to see if it is newer, so the update can be recommended.
That sounds pretty simple, doesn’t it?
Well, in a way it is, but still it is possible that a driver update program recommends a program that should not be installed on your system. We call this a false positive. There are two possible reasons for a false positive in driver updates, a device mismatch and a driver version mismatch.
I checked Canon.com and my printer isn't listed.
Donna
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