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why isn't just one color printing?

jgp
Apprentice

The cyan is not working on my Pixma mp530 printer.I have cleaned the system, reset the cartridge. What can I do?

1 REPLY 1

Devin
Enthusiast

Hi jgp!

 

I am sorry to hear that your PIXMA MP530 is not printing cyan.  What we recommend is performing up to three deep cleanings, waiting for 24 hours, then performing one more deep cleaning.  If this does not resolve the issue, your printer would require service options. To receive your service options, please e-mail us at mfp@cits.canon.com with what we had you do or call 800-828-4040 between 10AM and 10PM EST Monday through Friday (excluding holidays).

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