what is error 5100 for multifunction printeers and how do you fix it?

[WarrenSmith]

what is error 5100 for multifunction printeers and how do you fix it?

[Ramona]

Hi Nancye1962,

Cleaning the encoder film of the printer may resolve the 5100 error.  To clean the encoder film, please follow the steps located at the link below:

Cleaning Encoder Film

If you continue to experience the 5100 error after cleaning the encoder film, the printer will require servicing.  Please Contact Us for servicing options.

[tahira]

I did the cleaning Encoder film and now MY PRINTER IS WORKING FINE. thank you!!!!!!!!

[tahira]

For my MX452 I followed instructions in http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secu...

[tahira]

http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secu...

it worked for my mx452.

[peterceren]

I havepixma  model iP4200

changed ink cartridges still getting 5100

[Patrick]

Hi peterceren,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

[Navarrebeach09]

I AM GETTING THIS TOO; how do I reset the printer; mine is MX490!!!!! very frustrating;

[kewramsey]

My printer is not new and needed the cartridges cleaned. I have done all that needed doing and it still doesn't work. Now the cartridge carriage won't come out completely. I have checked for paper problems and object problems; there are none. How do I reset my printer? It is a Pixma MX922.

[rabatson]

MX700 error code 5100.  I've cleaned the clear plastic strip, restarted it numerous times, unplugged it, etc., and still get the error.  The print cartridges are hidden and I don't know how to get them to come out so I can inspect them.  Help?