05-20-2013 09:16 PM
after using my canon mp970 for years it won't print because it says that the print head of incorrect. It ask me to change print head. why would this happen after about 10 years?
05-21-2013 04:36 PM
The printhead could be damaged or worn. Try taking all the ink and print head out and reinstalling them. If this doesn't work, the printhead needs to be replaced. Although, given the age of the printer, you would probably be better off purchasing a new printer. Canon offers a discount off of new printers. 1-866-443-8002
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.