09-20-2016 11:30 AM
When i print text in black on my MG7120, I am seeing the text printed twice, slightly offset so that it appears like a shadow. This only happens with black ink, gray text and other colors all seem to print fine.
Below is an image of the head alignment page for reference, and a close up of the text to illustrate the issue. I had thought to run an auto printer head alignment, but I cannot find the head alignment sheet that shipped with my printer. Is there anyway to get another (if that is even the issue)?
Thank you!
09-22-2016 11:19 AM
Hello.
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09-28-2016 12:38 AM
I have the exact problem. Have you found a solution?
Neither automatic nor manual head alignment has helped.
09-15-2022 07:01 PM
Any known solution? I have used all the cleaning tools within Maintenance, no joy.
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