11-21-2015 02:30 AM
I need the software for scanning on an MP620. Canon no longer supports this model and I will have to replace it if I can't get the scanner to work. In every other respect it remains as useful as the day I brought it home. Thank you.
11-21-2015 09:28 AM
Hi culprit!
Welcome to the Canon Community and thank you for your post!
So that the Community can help you better, we will need to know the Computer Operating System you're using (Windows XP/Vista/7/8/10 or Mac 10.x), as well as the way you connect to your printer (USB or networked via WiFi or Ethernet).
Any other details you'd like to give will only help the Community better understand your issue!
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone during the week, or by email anytime.
Thanks and have a great day!
11-21-2015 03:22 PM
Hi Stephen,
Thank you for responding. I'm on a Mac, using OS 10.10.5 (Yosemite.) I connect the printer to the computer using a USB port. Our Canon works just fine, save for the loss of the scanner software, and after looking around for a new one, I'd like to keep what we have. Aside from the aesthetic of matching the Mac beautifully, it prints as well as ever.
Again, thank you for your interest.
12-02-2015 08:42 AM
Hello.
The MP620 does not appear to be compatible with the Yosemite operating system.
For more information, find more help at Contact Us.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
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RF1200mm F8 L IS USM - Version 1.0.4
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