selphy cp910 freeze at home screen

[josekleber]

Hi,

I have a photo printer canon selphy cp910, and it's frozen at home screen.

Have anything can I do to solve it?

Thanks.

[Patrick]

Hi josekleber,

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-800-OK-CANON (1-800-652-2666), Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.

[dluvpink]

did you ever figure it out.  mine has worked fine and now all of a sudden....stuck on the canon screen. 

[dluvpink]

has anyone figured out how to unfreeze the selphy CP910???  has worked fine now stuck on the Canon screen. 

[Stephen]

Hi dluvpink,

It's recommended that you reach out to our US-based technical support team at 1-800-OK-CANON (800-652-2666) for further troubleshooting. 

[dluvpink]

Thank you, will call Tuesday

[dannybakhos]

i have the same problem, but i live in Lebanon (middle east) who can i contact?

[Danny]

Hi, dannybakhos!

If you're in Lebanon, our friends at Canon Middle East can help you.  You'll find them at http://www.canon-me.com

We hope this helps!

[Reen]

I had the same problem..am in Malaysia

[dannybakhos]

Hi. i'm interested in your help because there's not customer support here in lebanon