08-13-2024 08:16 AM
trying to get service is like pulling wisdom teeth. horrible printer will not scan full page
08-13-2024 08:21 AM
Thanks for joining the conversation, gudgelcl!
So that the Community can help you better, we need to know exactly which Canon printer model you're using and whether the problem you need to have resolved involves scanning, returning ink, or both. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
08-13-2024 08:18 AM
cannot hear pon phone hold times 1 hour. phone does not reconize model.
08-13-2024 08:24 AM
phone system does not work right.
08-13-2024 08:34 AM
Printer phone support is open from 9 a.m. to 6 p.m. (ET), Monday through Friday, and is only available if you're within the warranty period or have paid for support before you call. You can see your personalized support options within your My Canon Account at https://canon.us/account
08-13-2024 08:36 AM
that does not work poorly done, no way to send a message.
08-13-2024 08:39 AM - edited 08-13-2024 08:40 AM
Chat or email isn't available for every product.
Again, if you log into your My Canon Account, you'll see all your support entitlements based on your product and warranty status.
08-13-2024 08:54 AM
yes. porrly run.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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