04-27-2022 01:29 PM
04-28-2022 03:46 PM
Hi SBOYD64,
Please make sure that the orange tape has been removed from each ink cartridge.
If the error persists, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.