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printer will not print from my computer

heatherj
Apprentice

The printer will do absolutely everything except actually print out from my computer.  Everything on my computer and printer looks like it will print but nothing comes out.  If I cancel printing then a small cropped image will come out. It will print from phones etc and the other computer in the house.

1 REPLY 1

Tiffany
Moderator
Moderator

Welcome to the forum!

So that the Community can help you better, let us know what model printer, which version of Windows or macOS you are using? How are you connecting? Is there an exact error message? 
Any other details you'd like to give will only help the Community better understand your issue. The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

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