08-18-2024 02:42 PM
Hey, I ran into a PIXMA MG3650S that have been working fine for several years. A few days ago the color inkjet cartridge was replaced (Of course replaced by an original cartridge) and now the colors on photos are muted / matte.
I've tried cleaning everything that is possible from maintenance.
A) When printing out on regular inkjet paper the colors are off and really muted / matte to look at.
B) Printing out on regular inkjet paper but choosing "Photopaper Matte" from print window gives a little more vibrant color.
C) Printing on actual photo paper is perfect (like normal) colors.
This issue started after replacing inkjet cartridge. But the cartridge can indeed print correct colors if I use photopaper, so this might not be the issue ?
What might cause this and how do I fix it ?
08-20-2024 11:34 AM
Thanks for joining the conversation, QuaneDK! We appreciate the info, though we need to let you know that the PIXMA MG3650S is not supported by our team here at Canon USA since that printer isn't available in this country. If you live outside the United States, please click HERE and select your country to find support in your part of the world. Your fellow Community members are still welcome to offer their advice.
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