cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

print head for canon mg6120

isowimn
Apprentice

i have removed and reseated the printhead. i am still getting theU052 error. i have restarted the printer, no help. i have had this printer for at least 3 years, it has worked great until today. i have not changed anything, anyone know what the problem is? i read somewhere to clear it, how do you do that? 

1 ACCEPTED SOLUTION

Patrick
Product Expert
Product Expert

Hi isowimn,

The U052 error is an indication that your PIXMA MG6120 would require service.  You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.


 

 

View solution in original post

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi isowimn,

The U052 error is an indication that your PIXMA MG6120 would require service.  You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.


 

 

Avatar
Announcements