12-19-2013 11:32 AM
Hello,
i have a pixmamx432 its setup on wireless
all wireless printing functions work.
the network scanner selector tool sees the printer but
i have uninstalled and reinstalled, evern reformatted and reinstalled.
running xp pro 32bit
one pc setup on wifi
other pc on lan
both can print neither can scan.
01-11-2014 05:01 PM
Hi meepmeep,
There may be a third party scanner driver interfering with MP navigator. Please try the following:
1. Click 'Start' and then 'Computer'.
2. On the left-hand pane, click the down arrow beside Local Disk (C:).
3. Click the down arrow beside Windows to open the folder
4. Highlight the twain_32 folder.
5. The folder should have 2 folders that start with PIXMA MX432 and a file called wiatwain.ds. Any other folders or files should be dragged to the desktop.
6. Reboot the computer and try scanning again.
Let us know if this resolves your issue.
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