pixma mg5520 printing multiple copies when only 1 copy requested.

[dwm1]

My mg5520 printer will print multiple copies when connected wirelessly to my laptop running windows 10. It works fine from a second laptop which is also running windows 10 and connected wirelessly. It also takes a longer time to begin printing.

[Michael]

Hello.

Try uninstalling the drivers.  Then visit www.usa.canon.com to download and reinstall the latest Windows 10 drivers for the computer. 

If the issue persists, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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