pixma 922

[mikeross38]

Please help. My printer will not print out of the lower cassette. I need to print my daughters letter. Thank you so much

[Jason]

Hi, mikeross38!
 
Which version of Windows or Mac is in use?
 
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help via Email at http://Canon.us/SupportCF
  
Thanks!

[mikeross38]

WINDOWS

[Jason]

Thanks! Which version of the Windows operating system do you have (ex. Windows 7, 8, 10, etc.)?

[mikeross38]

10

[Patrick]

Hi mikeross38,

To load letter sized paper in your PIXMA MX922, please view this page:

http://ugp01.c-ij.com/ij/webmanual/Manual/W/MX920%20series/EN/BG/Bg-Loading1400.html

To set the printer driver to print on letter sized paper from the bottom cassette, please follow these steps:

 1.  Click on the Windows Start button and then the Windows System folder.

 2.  Click on Control Panel.

 3.  Right click the Canon MX920 series Printer and left click on Printing Preferences.

 4.  Click on the Main tab.

 5.  Next to Media Type, please select Plain Paper.

 6.  Next to Paper Source, please select Cassette.

 7.  Click Apply and then OK.