pixma 922 Out of the box

[muskie44]

Seems like a lot of the same problem for people...  Out of the box, error code 6000 or 6001 supposed to be a paper jam or something in paper path.   It never had any paper in it!  In the forum here it seems like many had the problem, can anyone tell me how to fix it and set up this printer.  It is the holiday weekend and no support available for a few days.

[Ramona]

Hi muskie44,

To try and resolve the errors being received, please remove and reseat the ink tanks and print head in the unit by following the steps shown here, then turn off the printer, unplug the power cord, and leave it out for at least 10 minutes.  During the time the printer is unplugged, please check the areas shown at each of the links provided here for any obstructions that may be in the unit.  Once this has been verified and the 10 minute timeframe has elapsed, please plug the printer back in and turn it back on. 

Should the errors continue after following the above recommendations, we ask that you please contact a Canon technical support representative here for further assistance. A representative will be happy to assist you free of charge.