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anitanales
Apprentice

Canon printer MG3620 wont print pictures.  Help

3 REPLIES 3

Danny
Moderator
Moderator

Hi, anitanales!

So that the Community can help you better, what apps you're trying to print from. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF

Thanks and have a great day!

Using both HP laptop Amd A9 and IMac os 10.13.3   Will print on 8x11 paper but not on 4x6 paper   I have changed the paper designation on printer and also in the print info  nothing prints

Hi anitanales,

 

When you attempt to print, do you get an error?  If so, what is the exact wording of the error that you get?

 

What program are you using to print your photo?

 

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. For quicker response, please use the link below to reach our friendly Technical Support Team:

http://Canon.us/ContactLI

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