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new mg3200 overlapping text.

pkp
Apprentice
I have done every utility option repeatedly including new driver just in case.
I'm using canon paper, canon ink. Worked great at first. Help!
3 REPLIES 3

pkp
Apprentice

No answer yet?

 

Hi pkp!

Our Community Experts are a bit backed up at the moment. If you require immediate or urgent help, please feel free to CONTACT US!

MarkII
Rising Star

Hi pkp,

 

There are a few additional things we can check.  First, be sure that all your ink tanks are properly seated inside the printer.  Also, if the encoder film is dirty or smudged, it can cause this issue.  For more information on cleaning your encoder film, check out this article from our Knowledge Base: Cleaning the Encoder Film - MG3220 / MG3222.

 

If this didn't work, or if you have any other questions, please feel free to Contact Us

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