new laptop does not detect pixma mg2922 when trying to load print driver.

[RickJones]

I was able to load a fax driver.  Now if I try to print I only have the option to send the image to fax.  How do I get the printer detected?  This is a cable connection.  Cable tested good.

[Kristoff]

Thanks for joining the conversation, RickJones!

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Thanks and have a great day!

[RickJones]

Running windows 11 on a new Dell inspiron

[ArthurJ]

Hi,

Please disconnect the printer USB cord and delete the printer and restart your computer. After the restart, click HERE and download/install the Print Driver and Scan Utility Installer Ver.1.01 file. Make sure the printer USB cord stays disconnect until a message appears in the install asking you to connect it. 

Once the printer is install try to print and the your printer should appear as a MG2900 series. 

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