09-14-2024 02:44 PM
I currently have the MG2522 model which uses 245 and 246 ink. Not sure how old this printer is, but I recently purchased a combo pack of ink from Amazon for around $60. The black ink only gave me about 4 printed pages, and quit. Went to Walmart and purchased a black cartridge, but now the printer itself won't print. It 'scans' to print about halfway way, and then it gives me an error light. Since I paid so much for the ink, I prefer to find a new printer that uses this same 2 cartridges. Can't seem to find one.. can anyone tell me which models use 245 and 246 ink? Thank you.
09-17-2024 01:50 PM
Hi MacandRobo,
When the error light starts to blink, how many times does it blink?
Once you have that information, please use the link below to determine the cause of that error.
http://ugp01.c-ij.com/ij/webmanual/Manual/W/MG2500%20series/EN/UG/ug_trouble0300.html
If you would like assistance with your MG2522, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:
https://mycanon.usa.canon.com
Once logged in, click on your product and then the Get Service & Support button.
When that page loads, click on either the Phone Support button or the Chat Support button.
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