03-20-2016 01:16 PM
03-21-2016 09:16 AM
Hi, treasawilson!
So that the Community can help you better, we will need to know some more information. Is your PIXMA MG3520 on a network with other computers?
That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/ContactCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
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