my Canon MG3100 does not recognize when paper is loaded into it.

[rdrn49]

My printer has been working very well until this last paper change. Now, it does not recognize when paper is loaded into it. I have tried different mils of paper and have checked all the parts (that I could check). Any tips?

[Ramona]

Hi rdm49,

Performing a roller cleaning on the printer may resolve the paper feed issue.  To do this, please follow the steps at the link below:

Roller Cleaning

Hope this helps!  If you still experience difficulty, please Contact Us for further assistance.