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mx870 - back feed stopped working for photo paper & can't feed from cassette

skylygal
Apprentice

My printer was working fine using back feed for a borderless image to be printed on matte photo paper.  It stopped feeding - error message is that there is no paper.  

 

so, I want to feed from cassette.  I spsecified plain paper to get it to feed from cassette.  When I select borderless it auto sets it to back feed - which is not working.  

 

How can I get the back feed to work

or

how can I get the borderless print to print from paper in cassette?

1 REPLY 1

Danny
Moderator
Moderator

Hi, skylygal!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer, along with the applications you're printing from. That, and any other details you'd like to give will help the Community better understand your issue!

Thanks and have a great day!

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