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mx712 prints blank pages. I tried deep cleaning and manual cleaning

myrohill
Apprentice

My MX712 prints blank pages. It acts as if it is printing with no error messages. I replaced the inks, tried deep cleaning, even removed the print head and cleaned it in water.  Auto print head alignment fails.  No other messages.  Need help.

2 REPLIES 2

Ramona
Authority

Hi myrohill,

 

If replacing the ink tanks and performing at least one cleaning and two deep cleanings on the printer did not result in the ink printing, the printer will require servicing.  Please call or email us at one of the methods on the Contact Us page to obtain your servicing options.

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nimustan
Apprentice

Did it work out for you?

I am having the same problem.

What did you do to fix the issue?

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