The bottom plastic tab on the left bottom of the black cartridge holder broke off and now it gives a 168A message to insert cartridge but it is inserted and every thing I press on the keypad does not work. I will never get another Canon product.
Hello. If a part of your printer physically broke off, we recommend reaching out to the Canon Upgrade Program to look into replacing your unit at a discount. They're at 866-443-8002 Monday through Saturday from 9 am to 9 pm (ET).
