03-06-2022 03:52 PM
First printer sends out a blank page, then I get a message to take care of the jammed paper, which there is none. I have preformed all cleanings and updated the driver.
03-16-2022 01:32 PM
Hi 222,
First, a test of your PIXMA MX420 should be performed. This will tell us if the printer is working correctly. To do this, please load letter-sized paper in the PIXMA MX420 and follow these steps:
1. Press the <Setup> button on your PIXMA MX420.
2. Select Maintenance and press <OK>.
3. Press <OK> on Nozzle Check.
4. Press <OK> on Yes.
Did the test page print correctly?
02/20/2025: New firmware updates are available.
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