cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

mp 250 printer error message E2

newlife4rich
Apprentice

How do i fix error message E2 on my pixma mp 250 printer

2 REPLIES 2

Ramona
Authority

Hi newlife4rich,

 

To try and resolve the error, with a flashlight or other bright light, please check the paper feed areas of the printer to ensure that there are not any obstructions in the printer that would prevent the paper from feeding correctly.  Once this has been verified, we can perform a roller cleaning on the printer.  To do this, please follow these steps:

 

You need to prepare: three sheets of A4 or Letter-sized plain paper

 

1. Make sure that the power is turned on, and remove any paper from the Rear Tray.

 

2. Open the Paper Output Tray gently, and open the Output Tray Extension.

 

3. Clean the Paper Feed Roller.

 

(1) Press the  (Maintenance) button repeatedly until b appears.

(2) Press the Black or Color button.  The Paper Feed Roller will rotate as it is cleaned.

 

4. Clean the Paper Feed Roller with paper.

 

(1) Make sure that the Paper Feed Roller has stopped rotating, and load three sheets of A4 or Letter-sized plain paper in the Rear Tray.

 

(2) Make sure that b appears on the LED, then press the Black or Color button.  The machine starts cleaning. The cleaning will be completed after the paper is ejected.  Please note that you may need to perform up to three roller cleanings before the issue is resolved.

 

Hope this helps! 

 

This didn't answer your question or issue? Find more help at Contact Us.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

I followed these *wonderful* instructions to a 'T'...everything was going according to plan...right up until the last step!:

 

(2) Make sure that b appears on the LED, then press the Black or Color button. OK Check

 

The machine starts cleaning.

The cleaning will be completed after the paper is ejected.

 

This would be a DEFINITE *NO*...every time I've tried this...the machine doesn't start 'cleaning'...it starts to EAT the paper is what it does!:...and then I end up with 03 error msg (jammed paper)...so then, I carefully take the paper out of the tray...the 03 error msg is STILL blinking?...So then I hit "Stop/Reset" - does absolutely nothing. The error message refuses to clear - so then I have no choice but to turn the printer off, then back on.

 

Any words of wisdom?

Please note that you may need to perform up to three roller cleanings before the issue is resolved.

 
 
 
 
 
 
Announcements
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
10/14/2022: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
09/19/2022: New firmware version 1.0.4.1 is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!