mg7720

[DAA]

my pc recognises my printer but gives me an error message on microsoft scan that it can not find my scanner ,I dont know what else to do . when I first installed MS scan it did scan a document ...Im confused  HELP PLEASE

[Crista]

Hi DAA!

Thanks for posting in the Canon Forums!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS). That way, community will be able to assist you with suggestions appropriate for your product.

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