05-08-2015 09:45 AM
My mg5620 does not indicate there are any problems, but when I print the blue only works in places. For example, a blue square prints as a blue and pink striped square. Any help would be greatly appreciated. I ran an deep cleaning and tried to clean the inside where the cartridge rests with alcohol. The sponge is not clogged and there is ink in the cartridge- The printer and cartridges are new. Thanks to anyone who can helpl.
07/24/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.1.1
07/23/2025: New firmware updates are available.
7/17/2025: New firmware updates are available.
EOS R6 Mark II - Version 1.6.0
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
12/18/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.