mg5300 will not print text

[gkivett]

mg5300 running with Mac osx 10.9.1 and an second gen ipad. Will not print text but will print pictures. Tried the cleaning and alignment of the heads. It will print the rows of graphic images but not the letters that label the columns. I have tried various document sources and programs with the same result with all. Tried it wireless and via USB. Sometimes the print is there but is too light to read. All ink levels are good.

[Julius]

Hi,

You have done the recommended troubleshooting for this matter by running through the cleaning options in the printer's "Maintenance" window.  At this point, please reach out to our technical support team at http://bit.ly/Phone_Support for further assistance in this matter.

Thanks!