08-24-2014 12:28 AM
saw someone with same/similar problem. canon's answer was to download and install/update drivers. did that...didn't work.
08-27-2014 10:37 AM
Hi dbraggs,
Please try performing a few printhead cleanings. To do this, please follow these steps:
1. Ensure that the printer is powered on and the LED displays a 1.
2. Press the <Maintenance> button once to display [H].
3. Press the Black Start button. The cleaning will commence.
After performing a few cleanings, please print another test page.
Does the issue persist?
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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