mg3200 multiple issues

[forestboy1978]

firstly, it has to be wirelessly connected every time I restart my computer?

and now I want to use it for the first time for a simple scan and print of some documents and it says it can't detect the printer even though it will happily print documents when I ask it to. So it's connected but for some reason can't detect when I ask to scan.

Is this printer a dud or is it just a **bleep** product?

[forestboy1978]

windows 8.1 BTW

[forestboy1978]

OK well done canon. You sell a product that simply doesn't work and then ignore the customer when they ask for help!

[michaelhershman]

I am really thinking of returning mine! No instructons...tried to get help wrong web address on sheet!!! I dont have time for this nonsense

[Crista]

Hi michaelhershman!

Thanks for posting in the Canon Forum! The Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

Thanks!

[Jason]

Hello forestboy1978,

We appreciate your participation and apologize for any inconvenience or disappointment this issue has caused for you. We do need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please visit www.canon.com and select your country or region for your support needs.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.