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mg2220 does not print

tdevensteven
Apprentice

win 7, 64-bit.  printer will not print.  Kindly advise.

4 REPLIES 4

Jason
Whiz

Hi tdevensteven!

 

We'll be happy to help.  Are you running into any specific error messages when you try to print, or does the print come out blank?  Are you able to make a copy with the unit correctly?

Any other details you'd like to give will only help the Community better understand your issue!

Thanks and have a great day!

No error messages.  Pages come out blank.  Haven't tried scan.    

 

Thanks

Tried to scan: nothing happened

Hello.

 

Additional troubleshooting will have to be done to narrow down the cause of your printing and scanning  issues.  Please contact our support group using the link below for additional assistance.

 

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

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