mg2120 won't recognize new black ink cartridge

[deena1]

My old Pixma printer died. My husband gave me his mg2120 to use and it was working fine. Ink ran out and I got new cartridges. The color seems fine, but the printer won't recognize the new black 240XL cartridge. I get error E05. I have cleaned the contact inside with a qtip. I have unplugged and plugged and held buttons down. I have taken it out, and put it back in. Still won't work. Now what?

[Michael]

Hello.

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