06-16-2020 02:27 PM
I have a Pixma TS9120. When I print something, about three lettters are being chopped off on both the left and right margins. I am using regular 8 !/2 by 11 paper.
I have Windows 10, and Chrome is my browser. This happens when I am printing from Chrome, or my email progrqam. It prints just fine when I scan or copy a picture or document.
Any suggestions?
06-18-2020 04:06 PM
Hello.
Check to make sure that the letter paper size is being specified in the print menu of your software.
If the issue persists, please try printing from a different web browser or program on the PC. If the issue occurs when you print from other programs, please let us know.
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.