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margins chopped off

laflaone
Apprentice

I have a Pixma TS9120.  When I print something, about three lettters are being chopped off on both the left and right margins.  I am using regular 8 !/2 by 11 paper.

 

I have Windows 10, and Chrome is my browser.  This happens when I am printing from Chrome, or my email progrqam.  It prints just fine when I scan or copy a picture or document.

 

Any suggestions?

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Check to make sure that the letter paper size is being specified in the print menu of your software.

 

If the issue persists, please try printing from a different web browser or program on the PC.  If the issue occurs when you print from other programs, please let us know.

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