margin in Microsoft word does not reflect when printing

[Azemi]

Been having this problem ever since I bought the printer.

The margin will go at least 1 inch or 0.5 inch next to the TOP margin I set.

With that I can't create accurate back to back printings. 

[Kristoff]

Thanks for joining the conversation, Azemi!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). Also, the model printer you are using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!