04-17-2018 05:01 PM
I am trying to print labels using Avery labels brand 5160. As it gets towards the bottom half of the page the alignment goes off and none of the labels print in the rigt place...HELP!!!
04-17-2018 05:22 PM
Hi, alysasmygirl!
To have a better understanding of your issue, please let everyone know the model of the printer you have, the software you are printing from, and the version of Windows or Mac in use.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help via Email at http://Canon.us/SupportCF
Thanks!
04-17-2018 05:26 PM
It is a Canon mg2900, im not sure what you mean by the software I am printing from and I believe i have windows10
04-17-2018 05:33 PM
Thanks!
By software, we're looking for the program on the computer you are using to print labels on (ex. Microsoft Word).
04-17-2018 05:38 PM
Just downloaded it to my computer and hit print. I dont have that kind of program. all I have isn open office
04-17-2018 05:54 PM
actually its printing off adobe, its a pdf file
04-18-2018 12:01 PM
Hi alysasmygirl
Have you tried using the templates that Avery provides for use with their labels?
https://www.avery.com/templates
If you continue to have difficulties, please contact our support group using the following link:
http://Canon.us/ContactLI
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