08-28-2017 02:47 PM
08-29-2017 06:44 AM
Hi justnogbonnao,
Cleaning the encoder/timing strip should clear up the printing issue that you are experiencing.
Please follow the steps outlined in the following Kowledgebase Article:
https://support.usa.canon.com/kb/index?page=content&id=ART142447
Please note, the article is for a different model, but the steps are the same.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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